I was sitting in the drive through window of Starbucks. They had a sign out that stated the “Holiday Hours” which was very nice of them to let the people know when they will be open the entire season.
It stated that they will be open on almost all “Holidays”
I said that stinks you are open on Christmas, the person in the window said “Well if we are not open, people get really, really mad.”
I grabbed my “Christmas” blend coffee, and said I am so sorry, and drove off…
Dear person that gets really really mad…. It is not about you.
Reminder, don’t allow the customer to drive your business, life or even a coffee shop.. They will come back, they will drink coffee, they will even eat chicken on Monday because you are closed on Sunday.